Newsletters & Articles
Newsletters
The microskills™ Newsletter is sent regularly to subscribers all over the world.
It provides updates on the uses of microskills™ and snippets of interest based upon the various services of the Tim Russell Group.
There are several thousand recipients globally and membership is free.
To subscribe contact us at microskills@TimRussellGroup.com
- microskills™ Newsletter 16
- microskills™ Newsletter 17
- microskills™ Newsletter 18
- microskills™ Newsletter 19
- microskills™ Newsletter 20
- microskills™ Newsletter 21
- microskills™ Newsletter 22
- microskills™ Newsletter 23
- microskills™ Newsletter 24
- microskills™ Newsletter 25
- microskills™ Newsletter 26
- microskills™ Newsletter 27
- microskills™ Newsletter 28
- microskills™ Newsletter 29
The University Newsletter (Customer Service and Higher Education) is an occasional newsletter specifically targeted at universities that are becoming more commercial in their approach to students.
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University Newsletter 1
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University Newsletter 2
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University Newsletter 3
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University Newsletter 4
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University Newsletter 5
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University Newsletter 6
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University Newsletter 7
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University Newsletter 8
To subscribe contact us at info@TimRussellGroup.com
Articles
We occasionally write articles for journals and newspapers.
Copies of recently published ones are attached:
- Communication - it's a question of how you say it
- Teleworking 1
- Teleworking 2
- Interpersonal skills
- Relating to staff like customers
- Teleconferencing
- Videoconferencing